Processing Time

Orders are typically processed within 1-3 business days. During times of high demand, processing times may be extended.

Shipping within Germany

Delivery time: Usually 5-8 business days.
Shipping costs: Displayed at checkout.

Shipping within the European Union

Delivery time: Usually 5-12 business days.
Shipping costs: Automatically calculated and displayed at checkout.

Sold-out sizes

If an item or size is currently out of stock, you can still order it. We'll have your piece made just for you.
Delivery time: Usually 10 to 15 business days.
You'll see whether this applies to your choice on the product page and in your cart before you buy.

Tracking

Once your order has shipped, you will receive a tracking number via email.

Lost or Damaged Packages

If your package is lost or arrives damaged, please use the contact form on our website.

Please include your order number and all relevant information so that we can assist you as quickly as possible.